Damaged goods from ebayer
 

Posted By: <b>S Gross</b><p>OK, this happened to my brother with a lithograph bought on ebay .... BUT, I'm going to explain the situation so that even "we" <img src="/images/happy.gif" height=14 width=14> can understand:<br /><br /><br />"I" bought a "card" on ebay from a seller who had 100% positive with about 150 transactions. I bought it with a buy-it-now for $500. I was very happy with the card and the price. However, when I got the invoice, the seller wanted $100 (yes $100) for shipping (listing stated s/h based on final price). I emailed him (politely) and disagreed with his s/h. I explained a $500 card could be shipped priority fully insured for less than $20. I would gladly pay $25 for s/h/i. I got a pissy reply "accepting" $25 s/h/i.<br />So I paid my $525 with PAYPAL. When I received the card it was sent uninsured, loose in a #10 envelope, and low-and-behold, it was damaged (to a lose of about 50% value).<br /><br /><br />What should "I" do ??

Damaged goods from ebayer
 

Posted By: <b>Rhett Yeakley</b><p>Full refund is in order in this situation. You paid to have the item insured and seller didn't do it. <br />-Rhett

Damaged goods from ebayer
 

Posted By: <b>Steve</b><p>What Rhett said and then Neg him.<br /><br />Steve

Damaged goods from ebayer
 

Posted By: <b>barrysloate</b><p>What was his explanation for asking $100 shipping? And yes, you are entitled to a full refund.

Damaged goods from ebayer
 

Posted By: <b>Anthony S.</b><p>Unless he shipped the lithograph in a sterling silver box duct-taped to a stripper, he's a weasel to demand $100 shipping.

Damaged goods from ebayer
 

Posted By: <b>rand</b><p>please give us the item # or the seller so we can all be leary of this jerk. go get your money asap!

Damaged goods from ebayer
 

Posted By: <b>Anthony S.</b><p>And if he drags his feet on the refund, point out that Ebay might be fascinated to learn that he's ducking their final value fees by using astronomical shipping fees to pad his bottom line.

Damaged goods from ebayer
 

Posted By: <b>Anonymous</b><p>I'm at a loss as to why you are even asking. Clearly you need to get all your money back including the $25 shipping. Then neg him.

Damaged goods from ebayer
 

Posted By: <b>Bob</b><p>I'm with Rand: list the seller's name and the item number so I will know never to deal with this "person."

Damaged goods from ebayer
 

Posted By: <b>Frank Wakefield</b><p>List the seller's name here.<br /><br />Do nothing for the moment, bid on more of his stuff about to close, and win it, too.<br /><br />Then, see if he can send that stuff ok. Hopefully he won't.<br /><br /><br />Now... full refund, neg him on all of the auctions, and zero star him.<br /><br />Zero star the horse he rode in on, too...

Damaged goods from ebayer
 

Posted By: <b>Denny Walsh</b><p>Make Sure you make your claim with Paypal, <br />"ITEM NOT AS DESCRIBED!" <br />Using the other choice could cost you dearly........<br><br>Life's Grand,<br />Denny Walsh

Damaged goods from ebayer
 

Posted By: <b>Joann</b><p>"Zero star the horse he rode in on, too..."<br /><br />How great is THAT? hahaha. A new classic.<br /><br />Yeah. Full refund, sic PayPal on him if need be (good to see PayPal on the side of the good guys this time), then neg and zeroes.<br /><br />Joann

Damaged goods from ebayer
 

Posted By: <b>Dan Koteles</b><p>money back fully and a head butt at the next Nat'l !!!

Damaged goods from ebayer
 

Posted By: <b>Paul D</b><p>I think that all of our correspondence with this jerk needs to be forwarded to the appropriate eBay watch dogs. I know a lot of people will say that eBay won't do anything; but I think, the whole $100 shipping thing; and then adding your actual experience, will get their attention, so hopefully this will not happen to any other collectors. Also, you must get a complete refund; it is an absolute moral imperative. <br /><br />Good Luck with it all and keep on the good fight!!!!<br /><br />Paul D.

Damaged goods from ebayer
 

Posted By: <b>S Gross</b><p>Thanks to all that responded, good and appreciated advise.<br /><br /><br />Will keep an update.<br /><br /><br /><br />Scott