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-   -   Email in the BST (http://www.net54baseball.com/showthread.php?t=113110)

GasHouseGang 06-09-2009 04:06 PM

Email in the BST
 
This is directed at Leon or one of the web gurus. I wasn't sure if something wasn't operating properly, or if I didn't use it correctly. I wanted to email someone about an item in the BST section, so I right clicked on their name and the option to email came up. So I typed in an email about the item, hit send and waited. After a few hours I posted to the board asking if the email was received. The individual said they had not received my email. So, what happened? Isn't the system supposed to automatically pick up the email we provided when we registered and use that address to send the person a message?:confused: If so, I don't think it's all working the way it is supposed to. I just thought you might like to know so you could look into it.

Matt 06-09-2009 04:13 PM

That's exactly how it should work (other then left clicking on the person's username instead of right-clicking :)). It's possible the person you sent the email to gets mail from the board in their SPAM filter. Your other option is to send a "Private Message" to the other person, which they will receive notification of as soon as they log in to the forum and will avoid issues with email going to a SPAM filter.

Edited to say: Looks like you were emailing someone with a bellsouth.net email extension. I tried a board email to them as well, so we'll see. Also, anyone else using a bellsouth.net email address that we could use for sending a test email?

Matt 06-11-2009 10:12 AM

Bellsouth.net
 
Here's the story. This was an issue akin to the issue that Yahoo email account users had that was identified and fixed when the new board opened. There was a communication block between our host and the email system (in this case, bellsouth.net) so that emails sent through the forum to those with bellsouth.net email addresses have not gone through. Since we only have 4 or 5 members with bellsouth email accounts, it wasn't apparent until Jimmy pointed it out above (thanks!). We have since worked with our provider and I have confirmed this morning that the issue has indeed been resolved. I believe Neal aka greenmonster66 was the only bellsouth.net user who had anything for sale in the BST, so if you emailed him through the forum and he never got back to you, it's because he never got your emails.


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