Quote:
Originally Posted by buymycards
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No doubt it will, but it is a bit refreshing to see that even the most ardent PSA apologists are finally seeing the light - even to the point of becoming an official member of the PSA Persona Non Grata Club - like me. I used to post over there for 8 years until I was finally banned. I think Kevin Saucier said it best, "You're nobody until you've been banned from the PSA Message Board".
Many years ago Joe Orlando made a statement on that message board that caused an uproar by stating that the PSA message board readership comprised of only 1% of the PSA collectors and whatever was posted on the board really didn't carry much weight regarding how PSA runs their business.
So the conclusion I draw from that is that it appears that alienating 1% of your customer base makes better business-sense than fixing all the problems that the remaining 99% doesn't have a clue about.