Same thing happened for me in June. Paid for 5 day service and it even took longer than what you're experiencing. It was actually delivered on June 1st and I received my card back (crossover attempt none the less) on the 29th and paid for a 5 day service. It took them 28 days to look at a card and say "yes or no". After a couple pissy exchanges with them they said my card was "evidence of trimming" even though it was in a SGC 96 holder. It just sucks that they know they get the best prices (for the most part) and don't need good customer service to get customers.
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