There are bad sellers on eBay. They are relatively few and far between. There are lots of unprofessional people with poor communications skills and bad due diligence habits. Those people are usually the ones who get complaints and they are usually negligent rather than malicious. I always assume that the seller made an honest mistake. My first communication is polite, formal and clear. If that doesn't work, then I get medieval on the now-proven scumbag.
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