I used to believe 99% of things got to where they are going ok but I am beginning to believe otherwise. My Brother had a signed jersey arriving at our parents house since he was not going to be home. They left it in the open garage door without even knocking at the door. The box had been so poorly handled during shipment that all of the tape on the outside was loose and you could feel the frame bouncing around in the box. Once opened on Christmas morning the frame had come apart and the paper on the back of the frame was torn. Not too nice of a way to start Christmas morning. Thumbs down for UPS. Can't knock on the front door and package was abused while they shipping -2 for UPS.
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