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Customer service conversations and responses so ridiculous, I'd have to record them or nobody would believe me. They seem to challenge you to go leave/go elsewhere.
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I experienced this first hand recently and I was amazed. All I was trying to do was get a few eBay bucks refunded to my account, and they tried everything to get me off the phone.
First the system was running slow, then it froze up, then they would intermittently put me on hold mid-sentence, making me think the call was disconnected. When I patiently stayed on the line, the CSR would come back and was surprised I was still there. It was an absolute joke!