[drcy]

A few years ago I got bills from a hospital and ambulance when I've never in my life been in an ambulance and had never stepped foot in that hospital. I wasn't even a member of their healthcare system (the hospital is part of a large regional health system with many hospitals and ciinics). It took about six months on the phone to clear that up. I often got a lower down phone person who would say "I understand what you are saying, but I don't have the authority to to fix it." Though a small point of satisfaction was when in the middle of all this I told a person on the phone that they had to have a database mixup in their computer system and the person admitted that it wouldn't have been the first time.