Hi Gang:
FYI, Mark originally sent me the piece as part of a trade. I received it packed very well, with no indication of damage to the carton. Once opened I discovered two brims had been broken off.
I contacted Mark right away, sent him photos of the broken brims and he contacted UPS. They asked that it be returned to UPS for inspection.
I repacked it in Mark's original packaging, bubble wrap and styrofoam peanuts.
Got an email from Mark saying they denied the claim because he did not use an "approved" carton!! I assume you like me did not know there was such a thing.
Mark sent me the photo he posted when he got it back from UPS. I asked if he received it in the original packaging and he said: " They sent it back with almost no protection and with a massive dent in box. Looked like they stomped on it as hard as they could".
So all the damaging seen save for two broken brims, that could have been reglued and been "passable" for some collectors, was done by UPS when they returned it to Mark without proper packaging!
Some gall!! They deny a claim then damage it even more in returning it.
I feel so bad for Mark. Very frustrating.
Fred
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