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Originally Posted by Joshchisox08
Do you guys think this warrants a full refund? I'd like to say that I don't feel as though I'm obligated to issue one as it isn't my fault there was no insurance purchased. At very minimum a half refund should be issued. Just wondering what your thoughts are.
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It doesn't really matter whether you think a refund is warranted. If you sell it on eBay, you play by their rules. And their rules say that if you can't prove via online tracking that the package was delivered, you will give a full refund of sale price plus original shipping charged, or they will remove out from your account. Their rules also say that you can't give the buyer an option to purchase insurance at an additional cost. There is no wiggle room for an item shipped without tracking: if it doesn't turn up, or if the buyer simply says it never arrived, you will have to give the refund.