As a seller, I would have acquiesced and just sent you a back scan.
Even if you missed part of the description, there's no reason to piss a customer off over an $11.00 card either.
The seller is escalating the animosity rather then providing service. Maybe they think they are going to lose a sale if they provide you with a back scan, maybe they just don't think it's worth their time, I don't know. I would rather my customer knew what they were getting ahead of time, rather then being surprised when it comes in the mail days later, and perhaps opens a case in response.
On the other hand, if I was the buyer I would just pay and consider it a cheap lesson, and an insight into not doing business with that seller again in the future.
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