Quote:
Originally Posted by swarmee
Wait; the President of a multi-million dollar company didn't immediately return your call about the damage to a $1,000 card?
Do you call Bill Gates when Windows gives you the blue screen of death?
I like PSA. They've done plenty wrong on the hundreds of cards I've submitted, but those were mostly minor (misplacing cards, refusing to grade cards under the proper service level, forgetting they grade coins, and many incorrect labels), but I don't go whining to the company president.
The thing that is currently irking me about them is that for the last two months, the cheapest bulk submission for Collector's Club members is $8/card. If it stays like that for the next couple of months, I won't be renewing in November.
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I had read a few places that he often takes a personal interest on stuff like this and just said it would have been nice. "No matter, just a little upsetting." I think I was pretty clear that it wasn't a big deal. That's a really spot on comparison, by the way. Microsoft and PSA. Totally equal.
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