Is it really customer service if you're not a customer? They do respond to their customers (submitters), but it has been slow and annoying (for thing like trying to get mislabeled cards fixed. Their customer service people aren't really "card" people and have the knowledge to answer your questions. Those people have to send them up the chain, in my experience.
The Registry Set team is actually very responsive and knows more about cards.
__________________
--
PWCC: The Fish Stinks From the Head
PSA: Regularly Get Cheated
BGS: Can't detect trimming on modern
SGC: Closed auto authentication business
JSA: Approved same T206 Autos before SGC
Oh, what a difference a year makes.
|