2 comments...one good and one not so good:
1) I have posted many times in the past how to get a package going again in the USPS website....sign up for the email updates. For some reason this works really well. Any packages that I have had delayed magically show up when doing this.
2) The buyer is savvy and realized that the package was delivered without being scanned. He started a claim knowing that the package will never show up.
Good luck.
Jeff
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