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Old 02-03-2017, 02:50 AM
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Lonnie Nagel
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Join Date: Jun 2010
Location: Clinton, Missouri
Posts: 1,360
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Quote:
Originally Posted by thecatspajamas View Post
I would suggest you simply respond to the claim by entering the tracking number and add a simple message stating "USPS tracking indicates the package was delivered on (insert date)"

Adding additional text or advice or conversing with the buyer inside of the claim can occasionally backfire.
Agree that too much conversation is a bad thing. I always include tracking and haven't had a problem yet but if I do have a problem I am assuming that tracking history covers my side. Let us know how this turns out as you know what they say about assuming.
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