Quote:
Originally Posted by Peter_Spaeth
Greg i think many people just have no interest in or appetite for controversy or negativity. So they convince themselves it is ok, or it doesnt affect them. I mean we just had a rather startling admission, that pwcc sold a counterfeit card in a compromised holder, and the silence is deafening. Not implying any fault, but it calls out for more information from pwcc as the implications go well beyond a dispute between brent and cortney.
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The issue surrounding compromised cases is not new to the hobby and has sadly affected every major auction house. We receive 15,000+ items for consignment each month. We have at least five sets of eyes review each card. In most cases, we identify the rare instances of fraud. On some unfortunate occasions, we miss it. In each case, just like the case with Cortney, we do what is right, take responsibility for the loss, and refund the purchase price to the buyer.
Betsy Huigens