I am just a buyer on ebay. If a seller charges for insurance or includes it in the shipping charge, and the item in lost or damaged in shipping, how does a claim get made ? The seller bought the insurance and owned the card so it would seem they have to file the claim. But if the card was damaged the buyer has the "evidence" of that. If the card was lost, I suppose the buyer must in some way affirm it was never received for the claim (I realize tracking proof may come into play in the case of a lost card).
Has anyone had experience with filing such claims and how long it takes and how easy or difficult it is the pursue such a claim ?
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