Quote:
Originally Posted by drcy
I understand that, and also understand/appreciate that it's a company website. No company is going to allow slamming of their product on their own site. That's why Beckett deleted their chatboard some years back.
|
The older I get the more I realize I've become very odd when it comes to customer service. When I actually have authority to fix problems I prefer to talk to people who have had a problem. They are the ones that I learn things from that make me better.
Not that talking to happy people is bad, I just learn less from them.