Quote:
Originally Posted by Chris Counts
I insured a package with UPS for $2,500, and it was destroyed during shipping. It was literally smashed to bits. They blamed me for poor packaging and refused to pay. Fortunately, I saved the receipt for the new packaging materials I bought to wrap it. I took them to small claims court and won.
If I had to do it again, I would make a video of the whole process ...
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FWIW, this has been my experience with UPS as well...
A. Smashed/obliterated parcels
B. Damage claims that fall on deaf ears, with no recourse
I would choose FedEx or DHL over them any day.