if the card was not returned in the GAI holder, it's not what was sold.
It may take a lot of effort, but items like this have to be returned in the condition in which they were sold.
Once it returned, take pictures and send them in, compared to the original pictures of how it was sold. Again, may take a while but you'll have a good chance of not having to accept the return if it's not returned as sent - and this one clearly wasn't.
However, this situation also demonstrates just how much more complicated all these altered cards are making the hobby now.
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