Matt is at REA now.
SGC put hand cut on the labels of the holders for these cards. They told me to have people call them and they would tell them they aren't hand cut. Um, ok....then why put it on the label? Policy LOL.....
As far as posting on here in my personal experience it works WAY better than contacting/trying to contact them.
I wanted to make a fairly big submission that included a complete set and around 50 additional cards a few years ago. Had nothing but problems with their shit show website. Complained about it on here and BOOM got a call from Matt at SGC and problems got taken care of.
[/QUOTE]