On the whole "cut them some slack because of the pandemic" …
2017 the message board went away and "changes were coming"
Around 8-27-2018 some one posted what SGC said the changes would be.
How it went in red
"“The new ‘Submission Tracking’ feature will allow SGC customers to easily and precisely track where their order is within the process: from receiving, data entry, and grading, to encapsulation and shipping,” Grady told Sports Collectors Daily. “This feature will also allow our customers to see a current estimated date of the completion for their submissions.”
NO idea if this actually is there... clicking on "start a submission" in both locations on the main page doesn't work at all. Not a dead link, absolutely nothing so even if I wanted to submit cards I couldn't
The online submission form, too, will be simplified and Grady says every card SGC grades will be scanned in its holder prior to shipping.
Can't even get to the submission form, see above
“Customers will be able to see the images of these cards via our new ‘certification number look-up’ feature. This will allow customers to further verify authenticity by comparing the card they are planning to purchase with its image on the SGC site and be confident that it is actually the same card that SGC graded. SGC will also make sure that all certification numbers are randomized in order to protect customer privacy.”
Feature not active but "something great is coming"
Population Reports on the website will include images and users will be able to automatically upload scanned images of their cards to the Set Registry.
Nope, no images on the popreports.
Later this summer, SGC will also begin offering a ‘Grader Notes Option’ which will allow customers to review the notes made by its graders as they examined a card, which will help better explain the reasons why it received a certain grade.
Didn't see this anywhere, if its there it's well hidden
For the first time, Grady says SGC will also offer a buying and selling platform for users, which will be ready by late this year.
“We are building a marketplace that will connect collectors across the world and facilitate transactions. Collectors will be able to make offers through the Pop Reports, the Registry, and our new platform. We anticipate that this marketplace will serve as a valuable asset to collectors and will also provide us with helpful real-time pricing data.”
And.... another NO.
They have delivered on NONE of those features in at least two years, and probably closer to three. Maybe longer, I didn't go back beyond the 2017 ending of the message board.
That's delivery on 0 of 6 promised features after almost 2 YEARS... and that's being generous and figuring the time from late August 2018.
The pandemic has only been the last 6 months. What were they doing for the precious entire year. Oh right, web sites can also be developed remotely....
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