That’s definitely a justified refund request. This should not have been a big deal on either end imo. As a buyer, sure it’s a disappointment to not get the expected grading outcome, but there’s never a “guarantee” when it comes to receiving a numerical grade. As a seller, that grading outcome has to be considered as well, so a potential refund would be expected. Maybe just a poor choice of words or selling practice to put the guarantee on it.
I’ve had a few abrasive moments with the guy, not the biggest fan. But, it sucks to see another guy blackballed. Hopefully there’s some resolution to satisfy all. Seems like there are easy solutions for all involved in my eyes.
-Bill
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