Quick update
As noted above by a Goldin representative, apparently my post got their attention, and Ken Goldin himself emailed me moments ago to offer a full refund, plus a credit against future purchases.
I'm going to guess that my post above helped to expedite the process a little, although I'm sure they would have shortly gotten to me either way. But in any event, thank you to Goldin for taking care of the situation and taking responsibility for their mistake.
All's well that ends well! And I'm sure that our good friends at Goldin will be that much more careful in the future, because nobody likes this kind of attention when it can be avoided.
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