Quote:
Originally Posted by 55koufax
PWCC's latest glitch.....
Apparently they did the proverbial "site update" last night and somehow auction. everybody's resale status was dropped from their accounts....I received my invoice this morning with a fair amount of sales tax added. This is after year's - many year's of them utilizing my resale lic. I contact them and all they say is we are trying to fix it. They do not even know when I may receive a correct invoice. They are unapologetic, acting like they are doing US a favor at all times.
They continue to go downhill (if that is even possible).
Now I know why I rarely utilize them anymore. Pretty sad.
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Yep, I am having the same issue with PWCC. I believe the issue started with their 4/9 auction. They have had my resale license on file since 2021, but sales tax was added to my invoice for their 4/9 auction.
I emailed them about the issue and included a copy of my resale license and details of when I originally had my resale license added to my account in 2021. They said accounting was working on it. It has been over a week with no update to my invoice...
Harold (Sonny) Smith