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EphuspitchDealt with them three times over the phone, trying to get an e-mailed list (not even scans!) of a few vintage cards in stock.
Each time I called, "It'll be there in 24 -48 hours" and a week later, nothing. How hard is an e-mail?
When I finally did order three near mint cards, one came back with a minor stain, another "centered" 10-90. The third didn't come at all. But HEY!, at least they didn't charge me for that third one.