Posted By:
shammus
I have to agree with Lee on this one. In my dispute with them, the only thing that the person I got on the phone told me that was different from the form letter was that, in addition to being screwed because I didn't send the item with a tracking number, I was extra-screwed because I sent the package to an unconfirmed address. On the phone, they're every bit as cryptic and unsympathetic to the sellers as the annoying "automated responses" they send out in response to your inquiries.