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barrysloateJC- you make good points, but having up to six auctions a year would be really difficult for most auction houses. It takes time to gather material, and to produce a catalog, and I think that's one area that would strain most companies.
And #9 is interesting- what should an auction house provide as a perk for their best customers? Any good customer can get favorable commission rates with any auction house; after that, I'm not sure what one could do. Any suggestions?