Sorry to hear that, Sandy. Having been in your situation, I can appreciate the frustration.
The thing is, I'm sure that during a live auction, the logistics of placing all of those calls at the right time and coordinating phone bids with bids on the floor borders on being a nightmare. But the first time the system broke down for me was about nine years ago, and the second time was two years ago. And when I've related my experiences, on more than one instance other collectors have said that the same thing -- or something similar -- happened to them, too.
So given that Hunt Auctions apparently doesn't have the bugs worked out of its own system, it surprises me that they continue to offer this service -- such that it is.
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