Quote:
Originally Posted by drc
If they allow for insurance to be part of the overall shipping charge, it's okay. This may only be about marketing rhetoric, creating the correct appearances for customers. In other words, they may be saying it's fine to include an insurance charge, just don't make a song and dance or multiple choice text out of it.
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That's fine with a flat rate "Buy It Now".
What about auctions? The Insurance rates are different based on the final values.
Giving options to customers seems more customer friendly to me then NOT giving options.
Now customers will be unable to see the reasons for an elevated shipping cost which will lead to more conflict between buyers and sellers and more reason to ding DSR ratings.
If you are up front about shipping costs and can show the reason for them customers will be happy and will bid accordingly. Now they want us to roll it all into one cost and not be able to break down the reason for the shipping charge.
This does not make any sense to me.
Is Ebay pissed because they aren't getting a portion of the Insurance charges? Something else they want us to wrap in the cost and sell at flat rate prices instead of auction prices?