Mike, I don't think anyone is saying REA is without fault; everyone including REA agrees that there was a mistake. People make mistakes; it's one of the enduring and endearing traits of humanity. I think the issue is really whether REA stepped up and owned its error and made it good. IMO, it did. REA offered to buy back the set. It then offered a reasonable $ adjustment based on the % of SMR on the set versus the total cost of the set. When those were rejected, ultimately, REA gave the buyer the exact figure the buyer demanded even though it was arguably a premium price on the card in question. I've had a lot worse "make goods" offered to me in the past on listing errors or lost items; what more than a full refund offer can you really expect?
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