So if I can recap...
11:39 - order is placed with the seller's website
~12:40 - two ordered items have price refunded (roughly an hour after purchase)
~1:04 - send first email to DACW (based on 3:04 post stating email sent two hours ago)
1:08 - initial post
3:07 - second email sent to DACW notifying them of this thread
5:01 - spoke to owner
5:26 - email from Bob & talked to Adam
My question is... why did you start this thread? You hadn't even given the seller the opportunity to handle the situation. Within a few hours you spoke to the owner(s) and received email response. How quickly did you expect them to respond? I can understand if you get no response, or get a response that you don't agree with posting something here after a bit of time had passed, but you were a little quick on the trigger here in my opinion.
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