We try our best to capture as much data as we can and there are circumstances where some fall through the cracks. We get notices from members about once a month for something we missed and verify the auction and add it to our system. In this case we had no way of verifying the results. I see that it happened looking at the screen shots he posted which he never sent to me to view. All he sent was a eBay ID that expired and showed me no proof it ever happened.
At the beginning of the year eBay decided to change their API system and of course as we all know about them they failed to tell their licensees about it so there was a time period we where not pulling all the data. Since then we were finally able to implement a workaround in March and the reports of missing transaction dropped dramatically.
We never want to get in a situation where we are posting results without the proof. We have always been here and available for all of our members needs and answer any question or fix any problem that should arise.
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