Payment
Since this is 2011, I can't understand why auction houses don't accept credit and debit cards and Paypal. 17% BP plus high shipping charges should cover the fees. Most businesses wouldn't survive using the old, outdated, time consuming payment methods. Who uses checks anymore? Send me an invoice by email and I will pay it within 5 minutes using PayPal or a debit card and my item can be shipped right away.
As far as not having the staff available to ship items right away. It seems pretty straight forward. Let's see, I'm going to have 1000 items closing on the same day, maybe I should have enough staff on hand to handle the workload. Isn't that why the shipping charges are so high in the first place? To handle the cost of shipping, supplies, and labor?
The other thing I don't understand is why auction houses allow so much time for the winners to pay for their items. In most cases shouldn't the check be in the mail within a day of receiving the invoice?
Rick
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Rick McQuillan
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