Quote:
Originally Posted by Buythatcard
That is very disturbing. I never realized that eBay was keeping the loose change. I refund shipping costs to buyers several times a week whenever they pay for each item separately. Multiply that by all the other sellers who were not aware of that. eBay owes us some serious cash.
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I have called ebay concerning refunds for FVFs on s/h and had the same results as Joe on larger amounts I have refunded back to a single buyer. However, with the daily situation of a buyer paying separately for two cards, I ship together and refund back the extra s/h less the second PP transaction fee (30 cents) and the ebay FVFs on the extra s/h paid (30 cents). While I do not like having to pass costs onto buyers, I am not going to spend my time calling ebay daily for this small amount of money. But, if I refund back the extra 60 cents each time, by the end of the year, I would have refunded back several hundred dollars of extra fees I was not the cause of.
The loose change does add up.