Thread: Scenario
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Old 02-22-2014, 10:19 PM
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freakhappy freakhappy is offline
Mike C@.v3
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I will take exactly what you stated as the truth and comment solely on that.

IMO and like we have all heard before many times I'm sure...customer is king. In this instance, the customer was simply done wrong by the seller because the description was not correct and it absolutely affected the price. When I first read the opening statement, I was thinking only full refund with no partial, but then I thought some more and it became clear that the seller should be somewhat obligated to do whatever in his power to make this right for the buyer. Does a full refund sound good...yep, but the suggestion that the buyer made makes a lot of sense and if I was the seller I would definitely agree with a partial refund because it was my f-up, not his. If the seller states in his listings that he does not do partials, that's one thing, but I don't believe that's the case.

Good luck with your situation...I hope it works out in your favor.
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Last edited by freakhappy; 02-22-2014 at 10:20 PM.
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