The ultimate answer from both a buyer and a seller standpoint is that Ebay's Shopping Cart software is not intuitive, has a million glitches (just like the rest of Ebay), and can appear different depending on what browser you are using, what app you are using, what listing software you are using, etc., etc., etc..
Instead of simplifying what works, Ebay just pumps out 8 more pages of rules to complicate things and squeeze us just a little bit more, two or three times a year.
Instead of streamlining, Ebay's engineers just build on top of what's already there, so there's more chances of things glitching and not as much of a chance to un-knot the clumsy power cord they've created.
Somebody was on the right track. Ebay doesn't care. As a matter of fact, they prefer it that way. Every time a seller has to refund shipping costs to a buyer because of a shopping cart issue, or because they didn't get a chance to combine before payment was made, Ebay keeps their chunk of the Shipping fee. You get the Paypal portion back, but unless you want to waste an hour or more of your life on the phone with Ebay to correct the situation, you're never going to see that 10% cut back.
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