Quote:
Originally Posted by MilBraves
"you're asking too much. they don't have enough staff to keep everyone "in the loop"
I sure hope this was sarcasm.
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no, it was not. unlike you, psa is not a one man operation. the CS person can't just run down to the basement and check on the order. and it wasn't a "we're busy right now, can't take your call". the order was in process, that's their SOP. if he wanted the cards back faster he shouldn't have used the minimum service and encapsulation, then get mad when it didn't pop on time or them having more info (for a 2 card/20 business days order). don't be unrealistic, you get what you pay for.