Always found the Ebay feedback system pretty silly. There is no retailer in the world that could claim 100% positive response on 100 transactions, much less thousands. Sellers bitch and moan about the odd negative but the reality is lots of positive feedback is left on transactions that are neutral at best.
Ebay is this strange world where if you get shipped the wrong item, or it comes really late, or the seller doesn't communicate, that's a positive transaction as long as the seller rights his wrong. As if ordering chicken and getting the fish suddenly becomes a positive experience because the guy allowed you to carry your order back to the kitchen and sent you home hungry at no charge.
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