[Cat]

I had this very same thing happen with Heritage a couple years ago. I have spent considerable sums with Auction Houses and never had it happen before. The first two scans are Heritage's, the next two are mine. They tried to give me "it's your monitor" excuse too (BS). Were they intentially trying to deceive or does their scanning suck? I don't know. I called and complained and in short desciption was told to pound sand. All creases are not created equal. All 30s are not equal. That "crease" is deep and pierces the paper. When spending $20K on a card, I would have liked to have known that.