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DanI recently made a $500 card purchase and the item was supposed to have been delivered to my home, however, it was not signed for it was simply "left" on my front porch. I have kids all over my neighborhood, as far as I know they used it for a soccer ball or something worse. Needless to say the cards never showed, however, UPS did pay to reimburse me for the total loss. I was paid within a few weeks.