Quote:
Originally Posted by Bram99
Mike, I take no offense to your email. I made an oversight as well. I actually admitted that in my note to them. I took part of the blame but they took none. I was not asking them for or expecting a $500 discount. They could have provided free shipping, offer to re-list the 20 cards...something. They didn't make a reasonable attempt to rectify it with me, a collector - the market they used to cater to.
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Got it. I'd probably have felt a bit miffed also but if you needed the bulk of them I understand your dilemma. I agree that the customer service end could have been handled differently by at least throwing you something to appease you since you are a longtime buyer and there was certainly confusion caused by that one word "ALL".
Take care, Mike