Posted By:
Jeff LichtmanPeter, I'm curious who trained you. Really. Seriously.
This is a layup for Ryan should this ever get in front of a jury notwithstanding Peter's training. Juries on planet Earth usually hate deep-pocketed corporations that screw the little guy out of relatively small dollars. That being said, due to the small dollar amount in question, legal fees will quickly dwarf the subject amount. There may be some civil lawyers on the board that would carry the spear, so to speak, for Ryan at least to the point of negotiating a settlement.
Edited to add: while the picture may have been available for perusal and the description indicated some damage, just look at the actual picture compared to that which was included in the catalogue. Case closed.