I believe that many buyers who ding the stars do not even know what reasonable shipping costs are. Do they factor in the cost of materials, the cost of insurance, the actual cost of the shipping?
Many items that I ship cost more to ship than I actually state in my listing. I don't go back to the buyer and complain that it's costing me more to ship than I stated. If I said it cost something in my listing, that is exactly what the buyer is charged.
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