It's cool that they buyer did that. Whether he was warranted in leaving you a negative or not, it sounds like you offered the right kind of positive attitude. I find that strong customer service goes a long way (even when a mistake happens).
When you have thousands of listings, it's easy for something to sell prior to pulling it down from ebay, for example. It happens every so often to me, and i always apologize and offer the buyer something in reciprocity (since they invested their time to look at my item).
Glad it worked out for you. I'm sure a neg is annoying, even if it doesn't affect your ability to gain customers.
Joey
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Big fan of T206, '33 Goudey, '40 R145 gum Superman, 51-52 Parkies, '52 Topps
Successful transactions buy/sell/trade with: BryanDec, Bounce, Swanstars, PiratesWS1979, unamuzd1, joshchisox08, and others
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