That's a bad situation and very frustrating. It's weird, I think it is this time of year where you hear a lot of the mail delivery horror stories. A local collector was telling me a situation his wife had with an ebay seller, and it was pretty much the same thing, no insurance, no signature just regular delivery confirmation.
Package was stated as delivered to her address but nothing arrived and they had a lock and key mailbox, so nothing would have been stolen. Apparently the post office confirmed that a new carrier had been on the route that day and decided that they would review the situation but no insurance had been purchased by the seller. She lost out, and apparently was pretty frustrated too.
He told me that he is expecting a sweater now for christmas,
