Quote:
Originally Posted by JohnP0621
Not Sure what you mean when you say everyone is so quick to complain.
When you pay for 10 day service and it is really a 30 day service , you have every right to complain. The fees keep going up and the service keeps getting slower. Very Bad Buisness model. They should not advertise turn around times when they are meaningless or they should refund partial payment or give free grading vouchers when late.
John P
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I agree on this. Cannot offer a service and miss the mark so poorly on turnaround times. I can't imagine the amount of phone calls they get every day asking about an order update. I have never known SGC to give grading vouchers for something like this, only a “thanks for your patience".