Extending things because there's some system slowdown or failure is better than the alternative.
One auction I was bidding on (Bike auction, not cards) I had a few decent bids I'd put in on maybe 10 items.
Log on in the morning, and all of them had sold for less sometimes much less than my maximum. Waited a couple days and asked why I hadn't gotten an invoice yet.
Oh, because you didn't win anything...
Went through my list of bids placed and final prices with them on the phone.
Every lot was during a time their computer that had the internet bids on it was down.
Instead of waiting a bit to reboot or fix it, they just carried on with the auction and ignored the already placed internet bids. Mine weren't that night, but a couple weeks before.
So the consigners were out maybe a thousand from me, not a huge deal I guess, but it was something like 50-100 lots they sold cheap because of it.
All I got was "sorry, we didn't have the time to fix the computer. "
Ever heard of a pencil?
Yeah, sorry, we don't write down any bids. We don't have the time.
And that was it.
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