Quote:
Originally Posted by bobbyw8469
me·chan·i·cal
məˈkanək(ə)l/
(of a person or action) not having or showing thought or spontaneity; automatic.
"she stopped the mechanical brushing of her hair"
I don't know Leon...I guess it fits.....the workers at PSA are taking for granted that the person submitting the card is actually submitting what they claim to be submitting. They AUTOMATICALLY assumed the card submitted was the card claimed. But yes, you are right...mechanical error...human error....same thing. People (multiple) screwed up.
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It is a human error any way you slice it. All companies (by virtue of people) and people make them.
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Leon Luckey
Last edited by Leon; 02-03-2018 at 09:12 AM.
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