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Judge DredOne month isn't a lot of time when you consider the time required to have a card encapsulated (unless you spend a lot of money for a quick turn-around). I would figure that the seller might cut you some slack here. If there wasn't a set time period for the return then one month seems like a reasonable period although it is a long time.
CUSTOMER SERVICE - It's a tough business sometimes, but sellers that go the extra mile will get the repeat business. Even if it means taking it in the shorts once in a while.